Last Updated: June 12, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, services, offers, payment links, forms, content, and materials provided by IluminaOps Solutions LLC (“IluminaOps,” “Company,” “we,” “us,” or “our”).

By accessing our website, purchasing services, submitting forms, or interacting with our content, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or purchase our services.

1. Company Information

IluminaOps Solutions LLC is a Kansas limited liability company.

Mailing Address:
IluminaOps Solutions LLC
4925 S Broadway Ave
Unit #8334
Wichita, KS 67216

Email: [email protected]

2. Use of Website

You agree to use this website for lawful purposes only.

You may not use this website to:

• Violate any applicable law or regulation

• Infringe upon the rights of others

• Submit false, misleading, or fraudulent information

• Attempt to gain unauthorized access to our systems

• Interfere with website functionality or security

• Upload malicious code, spam, or harmful content

• Copy, scrape, reproduce, or exploit website content without permission

We reserve the right to restrict or terminate access to our website or services at our sole discretion.

3. Services and Offers

IluminaOps Solutions LLC provides strategic operations, systems, process, consulting, advisory, and implementation-related services.

Available offers may include, but are not limited to:

• Brilliance Partnership

• Illumination Intensive

• Ask Mandy: Clarity for the Chaos

Offer details, scope, pricing, timelines, and deliverables may vary and may be described on sales pages, invoices, order forms, proposals, or signed agreements.

We reserve the right to modify, discontinue, rename, or remove any offer at any time.

4. Signed Agreements

Certain services may require a signed written agreement.

If you sign a separate agreement with IluminaOps Solutions LLC, that agreement will govern the specific services covered by the agreement.

In the event of a conflict between these Terms and a signed written agreement, the signed agreement will control unless otherwise stated in a later written and signed amendment.

5. Payments

You agree to pay all fees associated with the services or offers you purchase.

Payments may be collected through Stripe, GoHighLevel, invoice, payment link, order form, automatic payment, or another approved payment method.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize IluminaOps Solutions LLC or its payment processor to charge the applicable amount.

6. Recurring Billing

Some services, including the Brilliance Partnership, may involve recurring monthly billing.

If you authorize recurring billing, you authorize IluminaOps Solutions LLC and/or its payment processor to charge your payment method according to the billing terms provided at purchase, on the invoice, or in the signed agreement.

For Brilliance Partnership cancellations, clients must provide thirty (30) days’ written notice to [email protected], unless otherwise stated in a signed agreement.

Cancellation does not relieve the client of payment obligations incurred before or during the required notice period.

7. Refunds and Cancellations

All refunds, cancellations, missed sessions, rescheduling, unused support, client delays, and chargeback issues are governed by our Refund & Cancellation Policy and any applicable signed agreement.

By purchasing from IluminaOps Solutions LLC, you agree to review and comply with the Refund & Cancellation Policy.

8. Chargebacks and Payment Disputes

You agree to contact IluminaOps Solutions LLC at [email protected] before initiating a chargeback or payment dispute.

Chargebacks are prohibited unless required by applicable law. If you initiate a chargeback for a valid payment, we reserve the right to dispute the chargeback, provide evidence of your purchase and agreement to these Terms, suspend or terminate services, and pursue any available remedies.

Clients who have signed a separate Client Services Agreement are also subject to the chargeback and dispute resolution provisions in that agreement.

9. Client Responsibilities

You are responsible for providing timely, accurate, and complete information, access, materials, feedback, approvals, and decisions needed for IluminaOps Solutions LLC to perform services.

Client delays, lack of participation, failure to provide access, failure to submit materials, or failure to implement recommendations do not create grounds for refund, credit, rollover, extension, or nonpayment.

You are responsible for your own business decisions, implementation, operations, results, and compliance obligations.

10. No Guaranteed Results

IluminaOps Solutions LLC does not guarantee any specific result, outcome, revenue, profit, lead generation, conversion rate, efficiency improvement, business growth, cost savings, operational result, or other business outcome.

Any examples, testimonials, case studies, metrics, or client results are provided for informational and illustrative purposes only and do not guarantee that you will achieve the same or similar results.

Your results depend on many factors outside our control, including your business model, market, offers, pricing, audience, implementation, team, technology, timing, capacity, and decision-making.

11. Not Legal, Financial, Tax, or Accounting Advice

IluminaOps Solutions LLC provides strategic, operational, systems, and implementation support.

We do not provide legal, financial, tax, investment, accounting, employment, compliance, or professional licensing advice.

You are responsible for consulting qualified professionals regarding legal, financial, tax, accounting, employment, compliance, or other regulated matters.

12. Intellectual Property

All content on this website, including text, graphics, logos, designs, images, videos, downloads, resources, frameworks, processes, methods, templates, and other materials, is owned by or licensed to IluminaOps Solutions LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, share, publish, display, create derivative works from, or exploit our intellectual property without prior written permission.

Purchasing a service does not transfer ownership of IluminaOps Solutions LLC’s pre-existing intellectual property, frameworks, methods, tools, systems, processes, or proprietary materials unless expressly stated in a signed agreement.

13. Client Materials

You retain ownership of materials, information, files, records, content, and intellectual property you provide to IluminaOps Solutions LLC.

You grant IluminaOps Solutions LLC permission to use client-provided materials as needed to perform services.

You represent that you have the right to provide any materials, access, content, or information you submit to us.

14. Confidentiality

For client services, confidentiality obligations may be governed by a signed agreement.

In general, IluminaOps Solutions LLC will take reasonable steps to protect confidential client information and will use client information for the purpose of providing services, maintaining records, complying with obligations, and operating the business.

15. Testimonials and Case Studies

If you provide a testimonial, review, feedback, screenshot, case study information, or similar content, you may be asked to provide permission for IluminaOps Solutions LLC to use that content for marketing, promotional, or business purposes.

We will not intentionally publish confidential client information without permission.

Testimonials and case studies represent individual experiences and are not guarantees of future results.

16. Third-Party Tools and Platforms

Our website and services may use third-party tools, platforms, software, payment processors, analytics providers, advertising platforms, email marketing systems, scheduling tools, embedded media, and other service providers.

We are not responsible for third-party websites, platforms, outages, policies, data practices, errors, pricing changes, or service interruptions.

Your use of third-party tools may be subject to the third party’s own terms and policies.

17. Right to Refuse or Discontinue Service

We reserve the right to refuse, cancel, suspend, or discontinue services at our sole discretion, including but not limited to circumstances involving:

• Nonpayment

• Abusive, rude, disrespectful, threatening, or inappropriate conduct

• Misalignment between your needs and our services

• Failure to provide necessary access, materials, or cooperation

• Violation of these Terms, our policies, or any signed agreement

• Misuse of our website, content, services, or communication channels

• Conduct that creates risk, liability, or disruption to our business

18. Disclaimer of Warranties

Our website, content, services, resources, and materials are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that our website or services will be uninterrupted, error-free, secure, or free of harmful components.

We do not guarantee that any information on our website will always be accurate, complete, current, or applicable to your specific situation.

19. Limitation of Liability

To the fullest extent permitted by law, IluminaOps Solutions LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, loss of goodwill, or other intangible losses.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to your use of our website, services, or purchases shall not exceed the amount you paid to IluminaOps Solutions LLC for the specific service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

20. Indemnification

You agree to indemnify, defend, and hold harmless IluminaOps Solutions LLC, its owners, employees, contractors, agents, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney’s fees, arising out of or related to:

• Your use of our website or services

• Your breach of these Terms or any signed agreement

• Your violation of applicable laws or regulations

• Your business decisions, operations, content, systems, products, or services

• Materials, access, or information you provide to us

• Third-party claims arising from your actions or use of our services

21. Governing Law

These Terms are governed by the laws of the State of Kansas, without regard to conflict of law principles.

Any disputes arising out of or related to these Terms, our website, or our services shall be handled in accordance with applicable law and any signed agreement between the parties.

22. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

23. Contact

For questions about these Terms, contact:

IluminaOps Solutions LLC
4925 S Broadway Ave
Unit #8334
Wichita, KS 67216
Email: [email protected]